Dr. Noman is an Associate Professor of MIS (Department of Management) at North South University. With PhD in Info-Systems, MS in Analytics, MBA in Finance and BSc in Computer Science and Engineering, along with his extensive international academic experience across the UK, Australia, Malaysia, and Bangladesh, Dr. Noman brings a strong interdisciplinary and global perspective to teaching, research, and service in analytics-driven business education.
Prior to his current role at NSU, Dr Noman was a Senior Lecturer in Analytics and Information Systems at Oxford Brookes University (UK), where he taught and developed courses in machine learning, business intelligence, programming for business, and analytics-driven decision-making. His teaching and curriculum leadership at Oxford Brookes were recognized when he was nominated as the Champion of Inclusive Teaching and Learning (2025), and his peer-reviewed lectures were described as “a model of exemplary practice” in Socratic teaching and student engagement. He also served as Assistant Professor at Xiemen University Malaysia.
His research spans information systems, data-driven decision-making, cybersecurity behavior, and digital transformation, with publications in leading outlets such as Journal of Retailing, Journal of Business Research, Journal of Services Marketing, and Computers & Security. His recent work explores omnichannel customer experience and the safe integration of AI into business decision systems.
In addition to teaching and research, he has played active roles in program development, AI literacy initiatives, and learning analytics readiness projects, particularly at Oxford Brookes Bus School and Xiamen University Malaysia. In those projects he and his team formulated imprtant recommendations for integrating technology-enhanced learning and analytics into curriculum design, fostering industry relevance and student employability.
- Rahman, S. M., Carlson, J., Chowdhury, N. H., Gudergan, S. P., Wetzels, M., Ringle, C. M., & Grewal, D. (2026). Omnichannel safe customer experience: how should it be measured? Does it affect customer well-being and retailers’ performance?. Journal of Business Research, 202, 115760.
- Carlson, J., Rahman, S. M., Chowdhury, N. H., & Bowden, J. (2025). Empowering underserved communities: leveraging conversational AI for service inclusion. The Elgar Companion to Marketing and the Sustainable Development Goals, 136.
- Rahman, S. M., Carlson, J., Chowdhury, N. H., Gudergan, S. P., Wetzels, M., & Grewal, D. (2025). Share of time in omnichannel retailing: Definition and measurement. Journal of Retailing.
- Rahman, S.M., Carlson, J. and Chowdhury, N.H. (2025). MVCX: Metaverse platform attributes and customer experience measurement, Journal of Retailing and Consumer Services, 83(104159).
- Chowdhury, N. H., Adam, M. T., & Teubner, T. (2023). Rushing for security: a document analysis on the sources and effects of time pressure on organizational cybersecurity. Information & Computer Security.
- Rahman, S.M., Carlson, J. and Chowdhury, N.H. (2022). SafeCX: a framework for safe customer experience in omnichannel retailing, Journal of Services Marketing, https://doi.org/10.1108/JSM-04-2021-0114
- Yeoh, W., Wang, S., Popovič, A., & Chowdhury, N. H. (2022). A Systematic Synthesis of Critical Success Factors for Cybersecurity. Computers & Security, 102724. https://doi.org/10.1016/j.cose.2022.102724
- Chowdhury, N. H., Adam, M. T. P., & Skinner, G. (2019). The impact of time pressure on cybersecurity behaviour: A systematic literature review. Behaviour & Information Tech., 38(12), 1–19.
- Chowdhury, N. H., Marc T. P. Adam, Timm Teubner. (2020). Time Pressure in Human Cybersecurity Behavior: Theoretical Framework and Countermeasures. Computers & Security, 97, 101931.
- Chowdhury, N. H., Marc T. P. Adam, Timm Teubner. (2022). Rushed to crack – On the perceived effectiveness of cybersecurity measures for secure behavior under time pressure. Behaviour & Information Tech., 2011, 1-22.
- Sarwar, F., Chowdhury, N.H., Uddin, S.H. (2018). Modeling and optimization of facility layout problem using Firefly algorithm, Int. Journal of Services & Operations Management, 36(2), 189-203.
- Chowdhury, N. H., Arifuzzaman, S. M. (2013), Examining Awareness regarding Islamic Banking among Business graduates in Bangladesh, Journal of Islamic Economics Banking and Finance, 9(1).
- Chowdhury, N. H., Ahsan, A. (2017), An alternative implementation of Naive Gauss-Jordan Elimination with reduced number of floating-point operations, Dhaka Uni. Journal of Mgt., 8-11 (1 & 2), 59-73.
- Arifuzzaman, S. M., Mamun, S. A., Chowdhury, N. H., Dewri, L. V. (2015), How are the Remittances from Bangladeshi Migrant Workers being utilized by their Families at home? IOSR Journal of Business and Management (IOSR-JBM), 17(4), 18-26.
- Chowdhury, N. H., Haque, S. A. (2013), Point Allocation System (PAS) based quality control and defect analysis in sewing section of a woven factory for shirt manufacturing, Dhaka Uni. J. of Mgt., 5(1& 2).
- Chowdhury, N. H., Haque, S. A., Arifuzzaman, S. M. (2013), Maximization of fusing machine utilization through leaner approach in fabric preparation and feeding in fusing section of woven garments, Research Journal of Engineering Sciences, ISSN 2278 – 9472 Vol. 2(10), 16-21.
- Arifuzzaman, S. M., Chowdhury, N. H. (2012), Investors’ stock trading behaviour: Perspective of Dhaka Stock Exchange, IOSR Journal of Business and Management, 1(3)
Conference papers
- Rahman, S. M., Carlson, J., Chowdhury, M. N., Gudergan, S., Wetzels, M., Ringle, C. M., & Grewal, D. (2026, February). From Safety to Engagement: Measuring Safe Customer Experience and Well-being in Omnichannel Retail. In AMA Winter Academic Conference 2026.
- Chowdhury, N. H., Adam, M. T. P., & Skinner, G. (2018). The impact of time pressure on human cybersecurity behavior: An integrative framework. In IEEE 26th International Conference on Systems Engineering (ICSEng) (pp. 1–10). Sydney, Australia. [Scopus indexed]
- Tahsin, T., Chowdhury, N. H. (2017), Web usability: a study on websites of private universities of Bangladesh, ICBM 2017 - 1st Int. Conference on Bus. & Mgt. ( 143-149). Dhaka, Bangladesh
- Rahman, M. M., Chowdhury, N. H. (2017), Impact of Retail Store Location on Consumption Behaviour: A Literature Review, ICBM 2017 - 1st International Conference on Business & Management
- Nominated as the Champion of Inclusive Teaching and Learning (2025), Oxford Brookes University, UK.
- XMUMRF (Xiamen University Malaysia Research Fund) of 30K RM (2022 - 2025).
- UoN International Postgraduate Research Scholarship (UNIPRS) and UNRS Central Scholarship, 2017.
- Global Talent Visa, Australian Government, 2020
- Bangladesh Government Talent-pool scholarship in SSC and HSC for standing 6th and 12th in combined merit list (in Dhaka Board) respectively.
- PhD, Information Systems, University of Newcastle (UoN), Australia - 2021
- Masters, Analytics, Georgia Institute of Technology, USA - 2025
- Dual Micro Masters, Stat and Data Science (SDS) and Data, Eco. and Dev policy (DEDP), Massachusetts Institute of Tech (MIT), USA - 2021
- Post Grad Diploma, Islamic Banking and Finance, Institute of Islamic Banking and Insurance (IIBI) - 2010
- MBA, Finance Specialization, IBA, Dhaka University - 2010
- BSc, Computer Science & Engineering, BUET, Bangladesh - 2004
- SSC & HSC, Science, Dhaka Board, Bangladesh (Stood 6th and 12th in the combined merit list) 1995 & 1997
- Associate Professor, MIS, School of Bus and Eco., North South University, BD (2025 – Present)
- Senior Lecturer, Analytics, IS and Ops, Oxford Brookes Bus School, UK (2023 – 2025)
- Assistant Professor, School of Eco. And Management, Xiamen Uni. Malaysia, MY (2022 – 2023)
- Sessional Academic, School of Info & Phy. Sciences, Uni. of Newcastle, AU (2019 – 2021)
- Assistant Professor, School of Business., State Uni. of Bangladesh, BD (2012 - 2014)
- Senior Lecturer, BRAC Business School, BRAC University, BD (2015 – 2021)
- Senior Faculty, Bangladesh Institute of Management Studies (BiMS), BD (2009 – 2011)
Casual Academic and Research Experience
- Research Assistant (Oct’17 – Oct’18) – School of Health Sciences, Uni. of Newcastle, AU
- Research Assistant (Nov’20 – Jan’21) – School of Business, Deakin Business School, AU
- Adjunct Assistant Professor (2021), Grad School of Mgt, BRAC Uni., Bangladesh
- Guest Speaker (2010-2012), Islamic Banking and Finance, IBA, Dhaka University, Bangladesh
Academic Services
- Academic Prog Lead, External Partner (MC College, Greece), Oxford Brookes Uni., UK (2024)
- Project Lead, AI Literacy and Readiness at Bus School, Oxford Brookes Uni., UK (2024)
- Center Point of Contact, AWS Academy at Oxford Brookes Uni., UK (2024)
- Project Lead, Learning Analytics readiness, OBBS, Oxford Brookes Uni., UK (2023)
- Steering Member, Sustainable & Resilient Futures Network, Oxford Brookes Uni., UK (2025)
- Ext. Moderator, Analytics specialization, BRAC Business School, (2024)
- Course Designer and Instructor, PGD in Data Sci and Bus Analytics, ABP, BD, (2023 -2025)
- Member, UG Analytics Program Development, Oxford Brookes Uni, UK (2023)
- Course designer, School of Info and Physical Sciences, Uni of Newcastle, AU (2021 - 2022)
- Member, Thesis and Internship committee, XMUM, Malaysia (2022)
- Cluster Head, MIS/e-Business, BRAC Business School, BRACU, BD (2015 – 2017)
- Acting Head, School of Business at State Uni. of Bangladesh (SUB), BD (2013 - 2015)
- BBA Coordinator, School of Business at State Uni. of Bangladesh (SUB), BD (2012 – 2014)
- Prog. Coordinator, External Program (e.g., Heriot Watt university, UK), BiMS, BD (2009 – 2010)
- Associate Director, Professional courses i.e. PGD in HRM/SCM-Awarded by ABP, UK; CIB-awarded by QUALIFI, UK and BiMS (2009 – 2010)
- Course designer, Certified Islamic Banker-awarded by QUALIFI, UK & BiMS, BD (2010)
- Member of Expert Pools, Association of Business Professionals (ABP), Bangladesh (2023 - 2025)
Responsibilities: Provide advice on preparation of training materials (on Data Science and Business Analytics) for professional
- Consultant Analyst, Millennium Information Solution Limited (MISL), Dhaka (2012 - 2013)
Responsibilities: Understanding business processes and business requirements of customers and translating them to specific software requirements; Documenting and analyzing required information and data and understanding technical designs as well as specifications. Evaluating the information gathered through workshops and surveys; effectively communicating with internal teams and external clients to the goal of delivering requirements; Assisting salespeople in performing pre-demo needs analysis
- Senior Analyst, Millennium Information Solution Limited (MISL), Dhaka (2011 -2012)
- Deputy Superintendent Engineer, Grameen Phone Ltd. (GP), Dhaka (2007 - 2009)
Responsibilities: Implementing of HP-NMS and Open View Performance Insight which integrated Network Management and Performance Monitoring functions of different domains, like, GSM network (Vendor: Ericsson and Huawei), Transmission network (Vendor: Siemens, NEC, Marconi, Ericsson), IN systems (Vendor: Ericsson) And VAS (i.e SNMS from Ericsson), MPBN (Vendor: Juniper, Black Diamond, and Net Screen), including but not limited to, and established a single platform for fault monitoring & performance reporting of the multi-domain network. HP-NMS and OVPI was also integrated with GPs Trouble Reporting (TR), Collected Subscriber Problems of Technical team (CSPT) and Customer Care systems like FaultriX and Coverix (Vendor: Cell Vision), Network Configuration Management.
The system integrated around 13 EMSs including, but not limited to, Ericsson OSS RC, Ericsson SNMS, Nokia SMSC, Osix WSMS, OSIX Xsense, Roamware OCR, Siemens EMOS, Siemens TNMS, Siemens Netviewer, Pasolink/NEC PNMS, Ericsson MiniLink, Cisco IP network etc.
- Executive Engineer, Siemens BD Limited (Current Nokia Siemens Network) (NSN) (2006 - 2007)
More than 50 BTS installations in Sylhet, Comilla and Barisal division for TELETALK. MSC installation in Dhaka for TELETALK Project.
- Software Documentation Specialist, Bangladesh Internet Press Ltd (BIPL) (2006)
Data modeling, requirements gathering, Use case diagram, UI design, Proposal preparation
Webinars Conducted
- From Regression to AI: Demystifying LLMs for Non-Tech Audiences, Organised by ABP, BD (Sep’ 24)
- Regression: A primer using R and Python, Organised by ABP, BD (Aug’ 24)
- Python for Beginners in Data Science, Organised by ABP, BD (Mar’24)
- Beyond the code: Embracing Data literacy with Python and R in the age of AI, Organised by ABP, BD (Jan’24)
- AI and Data Analytics: United for Success, Organised by ABP, BD (Jun’23)
- Introduction to MIS
- System analysis and design
- Programming concepts
- Affiliate Member, MIT Alumni Association, USA. (ID: 2020015292)
- AWS Educator, AWS Academy (Since Jan’ 2024)
- AWS Cloud Practitioner, AWS (Since Jul. 2024)
- Certified Instructor, Carpentries (Since Aug’2024)
- Member, Digital Analytics Association. digitalanalyticsassociation.org.
- Member, IIBA (International Institute of Business Analysis) since 2013.
- AWS Machine Learning Essential Training, National Assoc of State Boards of Accountancy (NASBA), (Dec’23)
- Master in Microsoft Power BI, LinkedIn Learning (Aug, 2023).
- Power BI Specialist, LinkedIn Learning (Aug, 2023).
- Trainer, HRD Corp, Malaysia.
- CSIRO’s ON (National science and technology accelerator) program, Sydney, Australia (2018)
- Professional Certificate in Shari’ah Advisory from Association of Business Professionals, Bangladesh.
- Professional Certificate in Blockchain and Cryptocurrencies from Uni. of California, Berkeley (through edX) - 2021
- Certificate in PLS based Structural Equation Modelling – Advanced Level from Smart-PLS.org - 2022
Skills
- Experience with Open Data: TRI (Toxic Release Inventory), GHGRP (Green House Gas Reporting Program (GHGRP), FLIGHT (Fed. Level Information on GHG tool) data from EPA (Environment Protection Agency); Annual Financial Accounting (Compustat); National Establishment Time Series (NETS); Alphavantage
- Web/pdf scrapping (BS4, Selenium) for example university library, LexusNexus etc. Streamlit
- Research tools: NVivo, SPSS, AMOS, Smart-PLS, Jamovi
- Data analysis/analytics/mining – Power BI, Orange, SQL, Oracle, QlikView
- Deep learning (eg PyTorch, Keras), Yolo
- Visualization (eg. Base R, Lattice, GGplot, Matplotlib, plotly, pandas, Dashboard using PowerBI, Pivot tables)
- R, Python (Spyder, Jupyter), Java, C, MATLAB
- Parametric and non-parametric tests, Advanced regression, Time series analysis, NLP
- Prototyping Tool: UML, MS Axure, MS Visio, Gephi
- Advanced user of MS package including Excel, Pivot Table, Solver, Power Pivot, Access, Power BI
- Information systems
- Data-driven decision-making
- Cybersecurity behavior, and
- Digital transformation
